CAN I SEND THE ORDER AS A GIFT TO SOMEONE ELSE?
Yes you can do it! Add the receiver’s name and address in the “shipping address” field at the checkout.
However, in certain countries outside of the EU and the Gulf Cooperation Council, the receiver may be subject to customs duties and taxes upon delivery of the parcel.
IS SHIPPING FREE?
We offer free shipping for all orders above 160 USD.
HOW CAN I TRACK MY ORDER?
Within 1-2 business days of placing your order, you will receive an email from our courier partner UPS with your tracking number.
To track your package, simply use the tracking number provided by UPS on UPS official website here www.ups.com
For more information regarding shipping and delivery, please contact your local UPS directly and provide them with your tracking number: https://www.ups.com/sa/en/help-center/contact.page
CAN I UPDATE THE SHIPPING ADDRESS?
Yes as long as it is in the same shipping country. We cannot update the shipping country. In the event you want to update your address within the same country, please send us an email here with the complete new address and a valid phone number.
WHEN WILL I RECEIVE MY ORDER?
The estimated delivery time is usually 3 – 6 business days.
Please make sure to enter your complete and correct address and phone number (city, street, building, house number) to ensure your order arrives as soon as possible.
For more information regarding shipping and delivery, please contact your local UPS directly and provide them with your tracking number (sent by email and SMS).